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WiseCleaner has always been presenting the best useful software for users and Wise PC 1stAid is its next software in the lineup. Helping you to solve your common PC problems, WiseCleaner has now come up with PC troubleshooting software, Wise PC 1stAid.

Wise PC 1stAid is a Windows optimizer & troubleshooter

With a very simple interface Wise PC 1stAid is an intelligent freeware specially designed to help users fix the most commonly encountered PC issues. It offers a direct and easy approach for users to get the solution for these common issues like memory issues and slow PC speed issues. Wise PC 1stAid is best suitable for not so tech-savvy users who cannot deal with the complex configuration settings of the computer system.

Wise PC 1stAid includes 11 problem suites and every suite has a brief problem description and a direct button to fix the issue.

The 11 problem suites include:

Desktop icon errors

Cannot open links

Hyperlinks in IE cannot be opened

Cannot open Task Manager

Cannot open Regedit

Cannot open web pages while surfing the internet

Lame internet surfing

Programs not running smoothly

Too much memory occupied

Slow startup

The running speed of PC is too low

You just need to find the required problem suite and hit the ‘Fix Now’ button. The software will then automatically look for the issue and fix it. Make sure that the problem suite you are selecting actually refers to the problem bothering you. You can read the description of the problem in the suite and check if that is the same issue you are facing.

If you do not find your problem listed in the 11 problem suites of Wise PC 1stAid, you can get your solution from the WiseCleaner forum. All you need to do is to download Wise PC 1stAid and install it on your system. On the main interface of the software, you can see all 11 problem suits. On the right pane, you can see the direct link to WiseCleaner Forum. You just need to fill in your description and submit your problem to the official tech forum and look for the solution.

The description form includes a space where you can describe your problem with appropriate screenshots and submit it on the forum. The program will also take the basic information about your computer system like your Windows edition; processor, disk space, memory, and system drive to solve the issue perfectly.

Your issue will be displayed as a post in the forum and will be checked by the other forum members and professional technicians. When any user or technician replies to your query, the “My Question” icon at the upper right corner of the main interface will start blinking reminding you to check the solution.

In a nutshell, Wise PC 1stAid is an easy-to-use system repair application that can fix the most common PC issues, giving you a complete solution for fixing your computer. You can download it from its home page. To create a system restore point first before using this tool, so that you can always revert back, should the changes not be to your expectations.

While on the subject of fixing Windows problems, you might want to also check out our very popular portable first-of-its-kind freeware tool – FixWin.

You're reading Wise Pc 1Staid: Troubleshooting Freeware To Fix Windows Problems

How To Fix Linux Problems

The goal of this article is simple – I’m going to give you a walk-through explaining how to troubleshoot, fix or otherwise effectively seek help for common Linux problems.

Let’s face it, if you can’t get to a desktop environment, your Linux application usage is going to be pretty limited. This usually comes down to two specific issues: the display server is not playing nicely or perhaps the video driver isn’t doing its job for some reason.

One of the most commonly experienced issues is seeing the splash of a logo then a black screen. It’s understandable how frustrating this can be. Most of the time, this happens when you’re first installing the distro or perhaps it takes place from a “Live” USB boot. In either case, there are some work-a-rounds that will allow you to get past this. Understand however, the first step is to get to the desktop, from there you can explore a better way to make your desktop look right.

Note: Windows users reading this, don’t think this is a Linux only issue. If I had a dollar for every instance where Windows resolution blew out or a video driver update went south, I could buy serious stock in Google. Just want to clear the air on that. Point being, bugs affect all operating systems. Moving on…

Rather than duplicating other video work-around guides, I’m going to link to this guide for fixing the “Black Screen” issue found with some graphic cards. I would also point out that this is less of an issue than it used to be.

Unlike other operating systems where your options are to use an older version of said driver or video settings, Linux affords us solid work-around solutions that have stood the test of time. As Wayland becomes the new display server in the future, it’ll be interesting to see how things progress from there. But for now, the above link will solve 99% of the issues experienced.

To be clear, most people only need to set a boot parameter to get into a graphical interface. From there, the next step below will usually resolve your problems.

Intel – With the exception of dual-graphic environments, I’ve never had a black screen or resolution issue with Intel graphics. If you do, it’s worth trying a system update (from the command line or GUI if you can get to it). If it’s still not working, try doing a Live USB test with a slightly older version of the distro in question (for fixed release distros).

NVIDIA – Once you’re able to get past the black screen issue mentioned above, check and the resolution options under your monitor settings. If you’re experiencing an odd issue with only seeing low resolutions (800*600, or worse), try the following with the command line tool called xrandr and remove the bad settings.

Removing bad configuration:

rm ~/.config/monitors.xml

Reboot and see if your resolution is looking better. If it’s not, then you’re going to need to see what resolutions are available with the existing drivers installed. Let’s run xrandr from the command line and see what resolutions are available.


And on my monitor, this confirms the resolutions available found in my display settings as:

Screen 0: minimum 8 x 8, current 2560 x 1080, maximum 16384 x 16384 DVI-I-0 disconnected (normal left inverted right x axis y axis) DVI-I-1 disconnected (normal left inverted right x axis y axis) DP-0 disconnected (normal left inverted right x axis y axis) HDMI-0 connected primary 2560x1080+0+0 (normal left inverted right x axis y axis) 798mm x 334mm 2560x1080 60.00*+ 1920x1080 60.0059.9450.0029.9760.0560.0050.04 1680x1050 59.95 1600x900 60.00 1280x1024 75.0260.02 1280x720 60.0059.9450.00 1152x864 75.00 1024x768 75.0360.00 800x60075.0060.32 720x57650.00 720x48059.94 640x48075.0059.9459.93

The number x number represents my available resolutions. And the * represents the current resolution being used right now. If you’re stuck at a poor resolution and see greater or ideal resolutions available in the xrandr list, you can try changing it with the following. In my example, I’ll be changing to 1920×1080.

xrandr - -output HDMI-0 - -mode 1920x1080

(Note, the dashes need to be right next to each other without a space, but I had to space them for formatting reasons)

Once I hit enter, the screen will flash and it should change the resolution to my new selection. Using xrandr is a fantastic alternative for those instances where using the GUI tools aren’t cooperating due to some odd resolution issues or other monitor out of range headaches.

Truth be told, if the resolution appears in your xrandr output, odds are good that your monitor GUI settings will show the same. But this is a good fall back just in case.

So what should you try if both xrandr and your GUI monitor settings show only limited resolutions? I recommend trying to install the NVIDIA proprietary driver. If you’re running any sort of decent newbie friendly distro, it will come with an installer tool for this. Ubuntu and Mint for example offer this in the Updates tool. Install the “recommended” proprietary video driver and reboot. Then recheck your available resolutions and odds are the problem will be resolved.

Note: For those of you with “hybrid” graphic setups running Intel and NVIDIA, you’re going to want to install the proprietary NVIDIA driver. It will install a package called nvidia-prime. This allows you to effectively choose which video card you wish to use at any given moment. For example, run this in the command line after the proprietary NVIDIA driver are installed:

sudo prime-select query

This will likely output something like nvidia. This means at that moment, this is the video card your hybrid laptop is using. To switch it over to Intel, do the following:

sudo prime-select intel

This will switch you back over to your Intel graphics card. You can verify it by using the above verify command. If you prefer to use something automatic instead, you can explore your options with the Bumblebee project. You should be aware it’s degree of success will vary greatly and may not work as smoothly as prime-select.

AMD/ATI – Despite statements claiming AMD video card support has improved over the years for Linux users, I’m still of the mind to just avoid using these cards altogether. That said, if you choose to, follow the same guide as NVIDIA…with one notable exception – you’re looking at open source video drivers only with Ubuntu LTS 16.04. Other distros and future releases may differ here, but I think they have the right idea as AMD drivers are historically, pretty bad.

This means you can still use xrandr or your monitor settings to change resolutions. However if you’re looking to game with an AMD video card, I recommend checking out this guide on getting proprietary AMD video drivers working on Ubuntu. There you will find options such as Optimized Open Graphics Drivers and AMDGPU-PRO based solutions. Personally, I recommend either running Ubuntu 14.04 on the affected system or simply buying a better (NVIDIA) graphics card.

Most Linux based audio issues come from the widespread adoption of the PulseAudio server. At one time, the sound server caused a lot of bugs ranging from crashing to audio just sounding completely wrong at some level. In 2023 however, most issues simply come down to not effectively controlling multiple sound cards.

Enter pavucontrol – the PulseAudio Volume Control tool. This application is usually available from your software repositories and is a must have software title in my opinion. To use it effectively, run pavucontrol and then play some audio. With the sound actively playing, browse to the Playback tab and verify the sound is being sent to the correct device from the pull down menu. This will fix 95% of the issues I see out there.

Another 4% of the sound issues comes down to the audio device in question being muted. Verify you have a command line application called alsamixer installed. Then run it as alsamixer.

The final 1% of issues such as crackling sound, no audio and related can be explored here.

If you’re using a wired connection to a router, odds are you’re not ever going to experience any networking hassles with regard to basic Internet connectivity. If you’re using wireless however, yes, this can be a problem in some rare cases. When dealing with wifi, you’ll be hard pressed to beat my previous article on wifi troubleshooting. It covers everything from diagnosing the issue to finding workable solutions.

The second challenge some users may face with networking is regarding sharing samba directories. As a rule, there are two ways to setup a usable samba share – the secure way or the easy way. The secure samba way is to limit access to a specific user or to a specific group only. That said, samba isn’t that secure to begin with. So if the file sharing is on a LAN that you trust, you could just do samba the easy way.

This last section is a bit of a “catch all” for everything not covered above. Meaning if you have a question not addressed already, you can use the following tips to get the answer you need. Ready? Here we go.

1) Provide useful information about your affected hardware when seeing assistance. For example, which do you think is more useful? “I can’t seem to load any webpages with my Atheros wifi card even though I’m told that the connection is successful.” vs “My wifi isn’t working.” Guess which question is more likely to be solved? The first one, any day of the week.

2) Google for a solution before asking. Look, most of the issues people experience with Linux, Windows or OS X has been examined at length. So use a search engine and try finding a solution before flooding the forums with a redundant question that may have already been answered.

That’s it. If more people would just do those two things, we’d see a lot less frustrated users out there who swear the Linux community is mean. In reality, we just want to see new users make some basic effort and perhaps offer us needed details about their system before asking questions.

What Arefiles In Windows? Downloadviewer Freeware

Windows Thumbnail cache or chúng tôi files are hidden data files in the Windows operating system, which contain small images, displayed when you view a folder in “thumbnail” view, as opposed to tile, icon, list, or detail view.

Windows keeps a copy of all your pictures, video, and document thumbnails so that they can be displayed quickly when you open a folder. This thumbnail cache – chúng tôi chúng tôi thumbcache_*.db – is used by Windows to speed up the display of thumbnail files in folders.

Thumbs.db file in Windows OS

In Windows XP you ‘see’ these ‘hidden’ files chúng tôi files scattered all over the place.

In Windows 11/10/8/7/Vista, the thumbnails ‘thumbcache’ are stored at C:UsersOwnerAppDataLocalMicrosoft WindowsExplorer.

How to turn off chúng tôi file creation

But if you like to view folders/files as ‘thumbnails’, as opposed to icons, etc. – best to keep this option on.

Disable Windows Thumbnail cache using Registry

You can also disable the thumbnail cache via the Windows Registry. To do so, open the Registry Editor and navigate to the following key:


Related: How to disable Windows chúng tôi files from being created

Can you delete chúng tôi files

No harm is done by deleting chúng tôi files. Deleting the chúng tôi file has no real effect on your operating system or the future ability to view thumbnails at any time. It is automatically re-created, in the respective folder, each time you ‘view’ thumbnails. The only thing is that the loading may take a bit more time, the first time you open the folder. You can use the built-in Disk Cleanup utility to delete the chúng tôi files.

Read: How to delete chúng tôi Files in Network folder.

If you are thinking of turning off the chúng tôi feature to save disk space, then after you have disabled creation chúng tôi use Disk Cleanup utility to delete all the residual chúng tôi files on your disk. Just deleting chúng tôi files make no real sense, as they will be created again once you open that folder to view thumbnails. Just turning off chúng tôi again makes no sense if you want to save disk space. Make sure you delete the residual chúng tôi files on your disk.

TIP: See how you can stop Windows from deleting Thumbnail cache.

Thumbs.db Viewer

To view the chúng tôi file on your Windows computer, you will have to make use of some freeware. Thumbnail Database Viewer enables you to view thumbnail cache. chúng tôi Explorer is another small utility to view and extract images from chúng tôi files. You can preview the images inside a chúng tôi save all to a destination folder or save only a single image.

During installation, the tool will offer to install a toolbar and change your home page and search engine. So be careful, select the Advanced option and uncheck these three options.

Even if you delete some files from your disk, their thumbnails will continue to be stored in the chúng tôi files. In fact, the chúng tôi files have also been used by law enforcement authorities to prove that illicit or illegal photos were previously stored on the hard drive, in one case.

Looking to learn more about other files or file types or file formats in Windows? Check these links:

Fix Origin Error 327684:2 On Windows Pc

While downloading a game via Origin Client, some users have encountered an error 327684:2. This is not a game-specific error. You may see it while downloading any game via the Origin Client. This article has some suggestions that may help you fix the Origin error 327684:2 on Windows PC.

The complete error message that Origin displays is:

Error: 327684:2

Fix Origin error 327684:2 on Windows PC

Try the following solutions to get rid of this error.

Run Origin as an administrator

Disable your antivirus temporarily

Log out and log into Origin

Clear Origin cache

Download the EA Beta app

Uninstall Origin, delete game files, and reinstall Origin

Below, we have explained all these solutions in detail.

1] Run Origin as an administrator

Sometimes, the problem occurs due to administrative privileges. It might be possible that some of your game files require administrative privileges to get downloaded on your system. We suggest you run Origin as an administrator and see if this helps. If this fixes your problem, you can make Origin Client always run as an administrator.

2] Disable your antivirus temporarily

Some antivirus software generate false-positive flags and block genuine apps or software from functioning properly. This might be the case with you. If this works, add chúng tôi as an exception to your antivirus. You will find the chúng tôi file at the following location:

C:Program Files (x86)Origin

You can also try turning off the real-time protection of your antivirus.

3] Log out and log into Origin

Another thing that you can try is to log out of Origin and then log back in. Follow the steps below:

Log out of Origin Client.

Close Origin.

Open the Task Manager and end all the background processes related to the Origin Client.

Launch Origin and sign back in.

Now, download the game. If you receive the same error code this time too, try the next solution.

4] Clear Origin cache

One possible cause of the problem that you are currently facing is the corrupted Origin cache files. If the cache files of a particular program get corrupted, it may show several errors. Clearing the cache files is the easiest fix for such types of problems. Clear Origin cache and see if this helps. To do so, go through the following instructions:

Close Origin and open Task Manager.

Under the Processes tab, end the following two processes:



Delete all the folders except the LocalContent folder.

The above command will open the Roaming folder. Delete the Origin folder from the Roaming folder.

Delete the Origin folder inside the Local folder.

The above steps will clear Origin cache files. Now, restart your computer and launch Origin. Sign in Origin if you are asked to do so. After that, you should be able to download your game.

5] Download the EA Beta app

If the error still occurs, you can download and install the EA Beta app. Some users were able to download the game via the EA Beta app. The EA Beta app is available on the official website of Electronic Arts.

6] Uninstall Origin, delete game files, and reinstall Origin

If you do not want to download and install the EA Beta app, you can give this method a try. Uninstall Origin and then install it again followed by clearing the game files. The following steps will guide you on this.

Locate the Origin app and uninstall it.

Delete the files of the problematic game.

Restart your computer.

Download Origin from the official website.

Disable your antivirus temporarily.

Install Origin again on your system.

Launch Origin and sign in by using your account details.

Now, you should be able to download and install the game.

Read: Fix Origin Error 327683:0 when updating or installing a game.

How do I fix error 327684:1 on Origin?

The Origin error 327684:1 occurs due to different causes like corrupted Origin cache, missing chúng tôi file, your antivirus is blocking the chúng tôi file, etc. When you see this error on Origin Client, the first thing that you should do is run Origin as an administrator.

Another possible cause of this error is a conflicting background application. You can identify such an application by troubleshooting your system in a Clean Boot state. Sometimes, corrupted Origin cache files cause problems. In such a case, clearing the cache data of Origin can fix the issue.

Why can I not download Origin on Windows 11/10?

If you cannot download Origin, check your internet connection. if you have an Ethernet cable, connect your system to the WiFi router via the Ethernet cable and then see if you can download Origin. If not, restart your WiFi router. If you cannot install Origin on your system, repair Microsoft C++ Redistributables. You can try one more thing. Create a new user account and install Origin by signing in to that account. I personally encountered an error while installing Origin on my Windows laptop. I was able to fix this problem by creating another local administrator account.

Hope this helps.

Read next: Fix Origin Error 196613:0 when downloading or updating games.

Fix Steam Service Component Error On Windows Pc

Steam is a video game digital distribution service. It provides the user with installation and automatic updating of games, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. In today’s post, we will take a look at the potential causes and then the possible solutions you can try to help fix the Steam service installation error you might encounter on Windows 11/10.

When you try to launch the Steam client on Windows 11/10, you might receive one of the following error messages:

In order to run Steam properly on this version of Windows, the Steam service component is not working properly on this computer. Reinstalling the Steam service requires administrator privileges.


In order to run Steam properly on this version of Windows, the Steam service component must be installed. The service installation process requires administrator privileges.

The problem is related to the Steam service which is vital for the Steam application to operate properly.

The major cause for the Steam Service error is that Steam simply doesn’t have enough permissions either to perform a certain action or to access a certain file.

Another reason for the error may be caused by Steam Service simply not running when it should and also the service might be broken and you will need to repair it.

Fix Steam Service component error

If you’re faced with the Steam Service installation error, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

Run Steam as an administrator

Ensure the Steam Service Starts up automatically

Repair the Steam client service.

Let’s take a look at the description of the process involved in relation to each of the listed solutions.

1] Run Steam as an administrator

Recent Windows or Steam updates may have changed something regarding the permissions for the Steam executable and it may not be able to access all folders it was able to access before the updates. Therefore, you can try to run the Steam program as an administrator and see if that helps.

Here’s how:

Navigate to the Compatibility tab inside the Properties window.

Under the Settings section check the box next to the Run this program as an administrator option.

Check to see if the issue persists. If so, try the next solution.

2] Ensure the Steam Service Starts up automatically

The Steam Service needs to be running in order for Steam to run smoothly. This service should start up each time Steam is launched but sometimes that is simply not the case. In order to resolve that, you should make sure this service starts up automatically on your computer.

Here’s how:

Press Windows key + R.

In the Run dialog box type chúng tôi and hit Enter.

Make sure that the option under the Startup type menu in the Steam Client Service’s properties is set to Automatic and confirm any prompts which may appear when you set the startup type.

Windows could not start the Steam Client Service on Local Computer. Error 1079: The account specified for this service differs from the account specified for other services running in the same process.

In which case, do the following to resolve the error:

Press Windows key + R.

In the Run dialog box type chúng tôi and hit Enter.

3] Repair the Steam client service

The Steam client service can sometimes break which can trigger the Steam Service installation error. This solution requires you to repair the Steam client service by running a simple command in Command Prompt. Here’s how:

Now press ALT + D key combo and then press Ctrl + C key combination to copy the file path to the Clipboard. The default path should be:

C:Program Files (x86)SteambinSteamService.exe

Now, press Windows key + R.

In the Run dialog box type cmd and then press CTRL + SHIFT + ENTER to launch Command Prompt in admin mode.

In the command prompt window copy and paste the command below and hit Enter.

C:Program Files (x86)SteambinSteamService.exe /repair

After the command executes, launch the Steam client and see if the issue is resolved.

Hope this helps!

Amazon Fire Tablet Problems And How To Fix Them

Eric Zeman / Android Authority

The Kindle Fire range, now known as Amazon Fire, has been quite the success story in the world of Android tablets. Since the original Kindle Fire made its debut, Amazon’s devices have seen numerous upgrades, with the HD coming in various sizes and offering content for different audiences. Of course, even the most popular products out there have some problems, gathered some of the most common problems with the Amazon Fire HD, and offer potential solutions to fix them!

Hold down the power button for forty seconds to force reset the device (the tablet will turn off), and then tap the power button to turn it back on. This may clear out any glitches that are causing the problem.

Press down the power button for twenty seconds until the device is completely off, then plug in the charger and hit the power button again to turn it on. If you think that your battery may be empty, leave it to charge for about half an hour or until the charge light turns green before you try to turn it back on.

Turn off your Fire HD, then charge for a couple of hours. Wait for the charging light to turn green before you attempt to turn it back on again.

Try the charger with an alternate device to ensure that the cable or charger is not broken.

If the light to indicate charging does not appear, try pushing the cable further or moving it gently. Some Fire HD’s have been found to have loose ports. If your port does turn out to be loose, the best option is to pick up a replacement.

Problem #3: Audio problems

Edgar Cervantes / Android Authority

A few users have reported problems with getting audio to come through their headphones or speakers on their Fire tablets.

Potential Solutions:

If your speakers aren’t working, try plugging in a set of headphones then unplugging them again, or soft reboot your tablet by turning it off and on again.

If you have a case on your device and your headphones aren’t working correctly, try removing the case and trying the headphones again.

Try jiggling the headphone jack gently and see whether there’s a sound. If it does, you may need to contact Amazon about getting a replacement, as the port or speakers are likely faulty.

Close the Prime Video app on your device and restart the tablet.

You might see errors if the same account is being on multiple devices. You can only stream the same title on two devices simultaneously.

Of course, make sure that you have a stable Internet connection. You may need to restart your Wi-Fi router.

Make sure that you aren’t connected to a VPN or a proxy server. Amazon Prime Video doesn’t work with these services.

Problem #5: E-books disappearing

Edgar Cervantes / Android Authority

Some Fire HD tablet owners cannot find their downloaded e-books, or the e-book isn’t opening when the device is offline.

Potential solutions:

There is a way to download the Google Play Store on a Fire tablet, which could cause this problem. First, find the Kindle app in the Play Store and uninstall it (it’s already on the device via the Amazon Store and could cause a conflict). In the Play Store, open the menu (three vertical lines at the top left) and go to Settings. Tap on “Auto-update apps” and select “Do not auto-update apps.” You will have to manually update the other apps you’ve downloaded via the Play Store, but it will stop Amazon apps from updating.

If you don’t have the Play Store installed, it could be a sync issue. Force reset the tablet by holding the power button for 40 seconds or until it restarts and then sync or e-books again.

Restart the tablet and check if the connection is back.

Download a Wi-Fi analyzer app to make sure that channels in your area are not too busy.

Of course, make sure that your internet connection is actually working by testing it with another device.

Charge your tablet for at least half an hour or until the charge light is green. Then hold the power button for 40 seconds or more until the device restarts.

Some users have found that plugging the tablet into a computer makes it load past the logo screen.

You might have to reboot the system by going into Recovery Mode. To do so, first power off the device. Turn it on and press and hold the power and volume down buttons simultaneously. Navigate to the “Reboot System Now” option using the volume up and down keys. Press the power button to select this option.

Next: How to add, customize, and remove profiles on your Amazon Fire tablet

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